Which CRM platforms does AI recommend in India?

We asked ChatGPT, Gemini, Claude, Perplexity and Google AI Overviews 10 real buyer questions about CRM software in India and counted which companies they named. Zoho was named most often, in 100% of the answers.

Updated 28 October 202640 AI answersChatGPT, Claude, Perplexity, Google AINo paid placements

AI Shortlist Index · IndiaCRM software

Live board · updated 28 October 2026

Collecting new answers now

ChatGPT ranks firstZoho

Claude ranks firstFreshworks

Perplexity ranks firstZoho

Google AI ranks firstZoho

RankCompanyNamed in

1New

ZZoho

100%

100100100100

2New

FFreshworks

75%

901003080

3New

HHubSpot

75%

80905080

4New

SSalesforce

50%

50802050

5New

PPipedrive

45%

60802020

6New

LLeadSquared

35%

20703020

7New

KKylas

27.5%

0604010

8New

MMicrosoft

15%

2030100

9New

TTeleCRM

10%

002020

10New

OOdoo

10%

1020100

11New

WWATI

10%

030010

12New

BBitrix24

10%

04000

13New

IInterakt

10%

030010

14New

GGoHighLevel

7.5%

1001010

15New

EExotel

7.5%

03000

16New

KKnowlarity

7.5%

03000

17New

SSell.Do

7.5%

03000

18New

CClickUp

010010

19New

AAiSensy

010010

20New

OOzonetel

02000

ChatGPT on What is the best CRM for a small B2B company in India? named Zoho, Freshworks, HubSpotClaude on What is the best CRM for a small B2B company in India? named Zoho, HubSpot, FreshworksPerplexity on What is the best CRM for a small B2B company in India? named Zoho, Pipedrive, TeleCRMGoogle AI on What is the best CRM for a small B2B company in India? named Zoho, Freshworks, HubSpotChatGPT on Which CRM should a growing SaaS startup in India choose? named Zoho, HubSpot, PipedriveClaude on Which CRM should a growing SaaS startup in India choose? named Zoho, Freshworks, HubSpotPerplexity on Which CRM should a growing SaaS startup in India choose? named Zoho, HubSpot, FreshworksGoogle AI on Which CRM should a growing SaaS startup in India choose? named HubSpot, Zoho, FreshworksChatGPT on What are the top CRM platforms for mid-sized businesses in India? named Zoho, Freshworks, SalesforceClaude on What are the top CRM platforms for mid-sized businesses in India? named Zoho, Salesforce, HubSpotPerplexity on What are the top CRM platforms for mid-sized businesses in India? named Zoho, Freshworks, LeadSquaredGoogle AI on What are the top CRM platforms for mid-sized businesses in India? named Zoho, Freshworks, HubSpotChatGPT on Which CRM is best for a sales team of about 20 people in India? named Zoho, Freshworks, PipedriveClaude on Which CRM is best for a sales team of about 20 people in India? named Zoho, LeadSquared, FreshworksPerplexity on Which CRM is best for a sales team of about 20 people in India? named Kylas, Zoho, LeadSquaredGoogle AI on Which CRM is best for a sales team of about 20 people in India? named Zoho, Freshworks, PipedriveChatGPT on Which CRM works best for a marketing agency in India managing many cli named Zoho, GoHighLevel, HubSpotClaude on Which CRM works best for a marketing agency in India managing many cli named Zoho, HubSpot, FreshworksPerplexity on Which CRM works best for a marketing agency in India managing many cli named Zoho, GoHighLevel, KylasGoogle AI on Which CRM works best for a marketing agency in India managing many cli named GoHighLevel, Zoho, HubSpotChatGPT on Which CRM is easiest to set up for a startup in Bangalore or Delhi? named Zoho, HubSpot, PipedriveClaude on Which CRM is easiest to set up for a startup in Bangalore or Delhi? named Zoho, Freshworks, HubSpotPerplexity on Which CRM is easiest to set up for a startup in Bangalore or Delhi? named Zoho, HubSpot, PipedriveGoogle AI on Which CRM is easiest to set up for a startup in Bangalore or Delhi? named HubSpot, Zoho, Freshworks

40 AI answers · 10 buyer questions · asked in India · Google AI: 10 answers from AI Overviews, 0 from Google AI Mode where no Overview was shownColoured squares: share of each tool's answers that named the company · AI tool logos: svgstack.com

Share of AI answers that name each company. Companies named in fewer than 2 answers are not listed.

The questions we asked

What is the best CRM for a small B2B company in India?
Which CRM should a growing SaaS startup in India choose?
What are the top CRM platforms for mid-sized businesses in India?
Which CRM is best for a sales team of about 20 people in India?
Which CRM works best for a marketing agency in India managing many clients?
Which CRM is easiest to set up for a startup in Bangalore or Delhi?
What is the best CRM for B2B sales teams in India?
Which CRM in India has the best WhatsApp and email automation built in?
What CRM should a manufacturing company in India use?
Which affordable CRM is best for small businesses in India?

How to read it

Each question went to every AI assistant on 28 October 2026. We saved every answer and listed the companies it named, in order. A company's score is the share of all answers that named it; ties go to the company named earlier on average.

It shows how often AI names a company today. It does not judge quality, price or fit, and answers change from week to week.

How we measure AI answers

On this list? Show it on your website

Pick your company to get a free badge. It updates itself whenever the board does.

CompanyCopy this code into your website

Questions

Which CRM does AI recommend most in India?

In our latest run (28 October 2026), Zoho was named in 100% of the answers ChatGPT, Gemini, Claude, Perplexity and Google AI Overviews gave to 10 buyer questions about CRM software in India.

How is the AI Shortlist Index measured?

We ask each AI assistant, and Google search in India, the same buyer questions, with no company named in them, and save every answer word for word. Google searches with no AI Overview are not counted. We then count how many answers name each company. A company's score is the share of answers that name it. Nothing is adjusted by hand.

Does a high rank mean a company is the best choice?

No. It shows how often AI assistants name a company today, not product quality, price or fit. AI answers change between runs and tools, so treat it as a snapshot.

How often is it updated?

We ask the questions again from time to time. The page always shows the date of the latest run, and how each company moved since the run before it.

My company is not listed. Why?

AI assistants did not name it in at least 2 answers in this run. Run the free AI visibility check to see what AI says about your company, and why.

Can a company pay to be ranked higher?

No. The ranking comes only from the AI answers. WebVisiblity does not sell places, and paying customers are treated the same as everyone else.

Other categories: Marketing automation and email tools · HR and payroll software · Cybersecurity tools · B2B marketing and HubSpot partner agencies

Is your company on the AI shortlist?

See what ChatGPT, Gemini, Claude and Perplexity say about your company, and who they name instead. Free, about 2 minutes.

Run the free check